BERNINA Certified Technician

BERNINA Service and Repair at Bits 'n Pieces

Regular maintenance is important. For most sewers, we recommend service every other year. Accidents sometimes happen, and at Bits 'n Pieces, we understand this and are proud to offer a full range of services to help keep your machine running smoothly.

Bring in your sewing machine, embroidery machine or serger and let our BERNINA factory trained and certified professional technician evaluate and repair. Our service department is on-site and full time.

Turn around time varies, but it's usually about one week.

Please leave your machine threaded and bring samples if you are having a problem. This allows us to double check threading and any related issues.

For repair service, bring the following items with your BERNINA Sewing Machine:

  • Foot Control and Power Cord
  • #1 or #1C Foot, #3A Buttonhole Foot, and BERNINA Stitch Regulator (if you have one)
  • If you have an 8 or 7 series machine, bring a #1D
  • Regular (5mm or 9mm) stitch plate - NO STRAIGHT STITCH PLATES.
  • Bobbin case with a bobbin.
  • With Embroidery Machines: Embroidery Module, Large Oval Hoop, embroidery bobbin case, and #15 or #26 foot.

At check-in, please make sure to tell us of any problems that you are having with your machine that would be helpful in diagnosing the issue.